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FAQs

Collections

Tip to Maintain Good Standing with your Payment Center.

To maintain good standing on an auto loan, it’s important to make your payments on time, avoid missing any payments, pay more than the minimum amount due whenever possible, communicate with your lender if you’re having trouble making payments, and avoid defaulting on your loan. Additionally, keeping your credit score healthy and ensuring that your car is properly insured can also help you maintain good standing on your auto loan. By following these tips, you can stay on track with your auto loan payments and avoid any negative consequences that may come with falling behind on your payments.

What makes Car-Mart Unique?

Car-Mart specializes in helping customers to purchase and finance dependable used vehicles with affordable payment terms, whether you have good credit, challenged credit, no credit, previous repossession or bankruptcy. We work with our customers one on one from purchase to payoff and are able to help them stay on the road even when financial troubles occur. We have friendly and compassionate associates who care deeply about the success of our customers. Customers often tell us they feel like part of a family with Car-Mart.

How long has Car-Mart been in business?

Car-Mart opened the first store in Rogers, Arkansas in 1981. Today, we’ve expanded into 12 states with over 150 locations and have helped over half a million customers along the way.

Financing

How do I obtain used car financing?

We offer customers two, stress-free ways to begin the financing process at Car-Mart:

  1. Go to https://web.car-mart.com/apply and fill out the simple and secure online form in as little as five minutes. After your application is submitted, you will receive a text message with your pre-approval. A Car-Mart associate will then call you to schedule an appointment to come in and test drive the vehicle.
  2. Stop in and fill out a credit application at your local Car-Mart dealership.
How are financing decisions made?

Our associates will work closely with you to understand your current financial situation and budget. Four key areas for consideration are:

  • Vehicle selection
  • Application information
  • Down payment/trade in value
  • Credit history (good, none, or challenged)

Customer satisfaction is our number one goal! Let us show you how easy it is to buy from Car-Mart.